Courier Operations & Logistics Technology

Courier ERP & Logistics Aggregator Software

Manage your courier network and logistics business through an integrated platform designed around your operational workflow. From client contracts, pickup and shipment processing to hub operations, delivery, RTO, partner integrations, billing, wallets and MIS reporting, bring your key activities together in one system.

One Platform. Connected Operations.

Configurable modules for courier companies, logistics aggregators, franchise networks and business clients.

01Courier ERP
02Aggregator Panel
03Android & iOS Apps
04Client Portal
05Billing & Wallet
06MIS & Analytics
Integrated Courier & Logistics Management

Streamline Every Stage of Your Courier and Logistics Business

Our Courier ERP and Logistics Aggregator solution is designed to help manage day-to-day shipment operations, network movement, client servicing and financial processes from a centralised system. It can support multiple clients, contracts, hubs, branches, delivery teams and logistics partners, subject to the agreed business workflow.

The platform can be configured for courier companies managing their own hub-and-branch network as well as logistics aggregators connecting clients with multiple courier and transport partners through API integrations.

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Connected Business Functions

Coordinate shipment movement, partner services, customer support and financial visibility.

Client & Contract Setup
Pickup & Shipment Booking
Hub & Branch Operations
Bagging & Forwarding
Delivery & RTO
Partner API Integration
Billing & Wallets
MIS & Reconciliation
MODULE 01 · COURIER MANAGEMENT

End-to-End Courier ERP Features

Manage the complete courier lifecycle, from client onboarding and pickup planning to network operations, final delivery, returns, reconciliation and billing.

Client, Contract & Network Management

CL

Multiple Client Management

Create and manage multiple corporate clients, sellers, merchants and business accounts from one administrative panel. Maintain client profiles, service preferences, pickup locations, billing settings and operational contacts.

CT

Client Contract Management

Configure client-specific agreements, rate cards, service types, weight slabs, zone-wise pricing, COD charges, fuel or other agreed surcharges, billing cycles, credit limits and contract validity.

HB

Hub & Branch Management

Set up central hubs, regional hubs, branches and service locations. Map serviceable pincodes, operating teams, shipment routes and reporting structures to the relevant locations.

UR

Staff & User Role Management

Create staff accounts and assign role-based permissions for administrators, branch managers, hub operators, pickup teams, delivery executives, accounts teams and client users.

PK

Client Pickup Management

Plan pickups by client, location, route or pickup executive. Record pickup requests, shipment counts and collection status, and monitor pending or completed pickups.

PS

Pickup Sheet Generation & Closure

Generate pickup sheets or manifests for assigned pickup runs. Scan or enter collected shipments, record exceptions and close the pickup sheet with a final shipment count and handover status.

Shipment Processing & Network Movement

SB

Shipment Booking & Processing

Create shipments with consignor and consignee details, service type, package information, declared value, payment mode and applicable charges. Generate unique AWB or tracking numbers and labels.

BG

Shipment Bagging

Group shipments into bags based on destination hub, branch, route or service. Generate bag numbers, bag labels and bag manifests, and link each shipment to its assigned bag.

FW

Bag Forwarding & Dispatch

Prepare forwarding manifests, assign bags to a destination and dispatch them to the next hub or branch. Record dispatch time, vehicle or transport details and handover information.

TR

Transport Management

Maintain transporters, vehicles, routes, schedules, trip details and dispatch records. Associate bags with transport movements to improve visibility across the network.

IT

In-Transit Bag Tracking

Track bags moving between hubs and branches, with movement history, dispatch events, expected destinations, delays and pending receipt visibility.

RC

Bag Receiving at Hubs & Branches

Receive incoming bags at the destination location, verify bag numbers and manifests, record shortages or excess shipments, and update the bag receipt status.

IS

Shipment In-Scanning

Scan received bags and individual shipments at hub or branch level. Validate shipment-to-bag mapping, update scan events and identify missing or unmanifested items.

DL

Delivery Management

Allocate shipments to delivery executives, generate delivery runs, record delivery attempts and capture proof of delivery, recipient details, remarks and delivery status.

RT

RTO & Undelivered Shipment Management

Manage failed delivery attempts, non-delivery reasons, reattempts, return initiation, return movement and receipt of returned shipments at the designated client or branch location.

Finance, Reconciliation & Business Reporting

CR

Cash & COD Reconciliation

Record cash collected by delivery staff, COD remittances, deposits and handovers. Reconcile collected amounts against shipment records and identify pending or mismatched collections.

BL

Client Billing Management

Generate client invoices based on contracted rates, shipment volumes, weight slabs, zones, COD, RTO and other agreed charges. Support billing periods, adjustments and invoice status tracking.

LG

Account Ledger & Outstanding

Maintain client and operational ledgers with debit and credit entries, receipts, adjustments, invoice references, outstanding balances and account statements.

MS

MIS Reports & Dashboards

View booking, pickup, bag movement, in-transit, delivery, NDR, RTO, COD, billing, collection and client-wise performance reports with date and location filters.

AL

Alerts & Activity History

Maintain operational activity logs and configurable notifications for pickup assignments, bag dispatch, receipt, delivery exceptions, contract validity and pending reconciliation.

AU

Audit Trail & Access Control

Track important user actions, status changes and transaction updates. Restrict access to data and functions according to assigned roles and permissions.

Configurable workflow: Shipment status names, scan checkpoints, approval steps, billing rules, client rate cards and hub/branch processes can be finalised during requirement analysis and configured within the approved project scope.
MODULE 02 · LOGISTICS AGGREGATOR

Multi-Partner Logistics Aggregator Platform

Connect multiple courier and logistics partners through supported APIs and manage booking, tracking, reverse pickups, client pricing, wallet transactions and partner-wise performance from a unified platform.

CC

Client Contracts & Rate Management

Create multiple client accounts and define client-specific pricing, partner availability, service preferences, markup or margin rules, weight slabs, zones, COD charges and billing terms.

API

Multiple Partner API Integration

Integrate supported courier and logistics partner APIs for serviceability, rate calculation, shipment creation, label generation, cancellation, tracking, pickup requests and status updates, subject to each partner's API capabilities.

BK

Bulk Shipment Booking

Upload shipment data using a standard spreadsheet template, validate mandatory fields, identify errors and book multiple shipments in a batch. Download booking results and error reports.

CP

Channel & Partner-Wise Booking

Book shipments through available courier partners based on client permissions, serviceability, rates or configured selection rules. View the selected partner and booking reference for each shipment.

TH

Unified Tracking History

Fetch and display tracking updates from integrated partners in a common timeline. View partner-wise events, shipment milestones, delivery attempts and the latest available status.

RP

Reverse Pickup Management

Create reverse pickup requests, select eligible partner services, generate pickup references and monitor reverse shipment movement and completion status through available integrations.

WL

Client Wallet & Booking

Maintain client wallet balances, apply booking charges according to configured rules and record wallet credits, debits, refunds, adjustments and transaction references.

TX

Wallet & Transaction History

Provide a searchable transaction statement with opening balance, credits, debits, booking references, refunds, adjustments and closing balance for client-level visibility.

IN

Client Billing & Invoicing

Configure prepaid or postpaid arrangements, billing cycles, client-specific rates and invoice summaries. Reconcile booked shipments, applicable charges, wallet deductions and adjustments.

RP

Partner Reconciliation

Compare platform booking records with available partner billing or shipment data. Review rate differences, cancelled shipments, weight discrepancies and other charge adjustments.

MI

Aggregator MIS Reports

Analyse client-wise and partner-wise bookings, shipment volumes, revenue, shipping costs, margins, wallet usage, delivery performance, RTO, cancellations and API response issues.

AD

Admin & Client Permissions

Control partner visibility, booking access, wallet limits, user accounts, pricing visibility, reports and operational actions for each client or team member.

Partner integration note: Each courier partner has its own API specifications, authentication method, supported services and commercial terms. Integration scope and available functions will be confirmed after reviewing the selected partners' documentation and access credentials.
MODULE 03 · MOBILE APPLICATIONS

Android & iOS Mobile Applications

Extend booking, pickup, delivery and shipment visibility to customers, clients and field teams through mobile applications designed for their respective roles.

📱

Customer Shipment Booking

Allow customers or authorised client users to enter shipment details, select available services, calculate applicable charges and place bookings from a mobile device.

🔎

Live Shipment Tracking

Enable users to track shipments using an AWB or booking reference and view the latest tracking events available from the system or integrated partner.

💳

Client Wallet & Payments

Display wallet balance, booking deductions, credits, refunds and transaction history. Payment gateway or wallet top-up integration can be included where required.

🧾

Booking & Billing History

Let clients review previous bookings, shipment details, invoices, payment records and downloadable statements according to their account permissions.

🎫

Support Tickets & Queries

Allow clients to raise support tickets for shipment issues, billing queries, pickup requests or account assistance, and follow ticket status and responses.

📊

Client Reports

Provide access to permitted booking summaries, shipment status reports, delivery and RTO summaries, wallet statements and billing reports.

📦

Pickup Requests

Submit pickup requests, choose saved pickup addresses, add package details and monitor pickup assignment or completion status.

🚚

Delivery & Field Operations App

Where included in the project scope, provide delivery or pickup staff with assigned task lists, shipment scanning, status updates, remarks and proof-of-delivery capture.

🔔

Notifications & Profile

Show relevant booking, tracking, wallet and ticket notifications, along with client profile details, saved addresses and account settings.

The final mobile app structure can be planned as a client app, delivery/pickup staff app, or a role-based application. Android and iOS availability, push notifications, GPS, camera scanning and proof-of-delivery features will be confirmed in the project scope.
MODULE 04 · CLIENT WEB PORTAL

A Dedicated Client Area for Booking, Tracking & Account Management

Give every registered client a secure login to manage shipments and view only the information permitted for their account.

Shipment Booking

Single and bulk shipment booking with downloadable labels and booking references.

Shipment Tracking

Search shipments and review consolidated tracking events and delivery status.

Wallet Dashboard

View wallet balance, credits, debits, refunds and booking-wise deductions.

Billing & Invoices

Access invoices, billing summaries, payment records and outstanding balances.

Pickup Requests

Raise pickup requests and review their assignment and completion status.

Reports & Downloads

Download available shipment, delivery, RTO, wallet and billing reports.

Support Tickets

Create tickets, add details and attachments, and follow resolution progress.

Users & Access

Manage permitted client-side users, roles and account access.

BUSINESS VISIBILITY

Reports & Operational Insights

Bring operational and financial information into practical dashboards to support day-to-day decisions.

📦

Shipment & Booking Reports

Booking volumes by client, branch, service, partner, date and shipment status.

🏢

Hub & Branch Reports

Pickup pending, bag dispatch, bag receipt, in-scan and branch-wise shipment summaries.

🚚

Delivery & RTO Reports

Delivered, pending, reattempt, NDR, RTO and delivery-executive performance summaries.

💰

Finance & Reconciliation

COD collections, cash handovers, client billing, partner charges and ledger summaries.

🔗

Partner Performance

Partner-wise booking count, service usage, delivery performance and charge comparisons.

📈

Client & Revenue MIS

Client-wise shipment activity, billing, wallet usage, outstanding and revenue summaries.

IMPLEMENTATION APPROACH

From Requirement Discussion to Deployment

We review your business model and operational flow before finalising modules, integrations and implementation milestones.

STEP 01

Business Requirement Study

Understand your courier network, aggregator model, clients, partners, service areas and financial workflow.

STEP 02

Solution Planning

Define modules, user roles, process flows, reports, mobile app requirements and API integration scope.

STEP 03

Development & Testing

Build and test the approved web platform, mobile applications, integrations and business workflows.

STEP 04

Deployment & Support

Deploy the solution, assist with onboarding and provide technical support as agreed in the project scope.

Looking to Build or Upgrade Your Courier Business Software?

Discuss your courier ERP, logistics aggregator, mobile app and integration requirements with our team.

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Discuss Your Courier ERP & Logistics Requirements

Tell us about your courier network, aggregator model, partner integrations and operational requirements. Our team can help you plan a suitable solution.

Connect with Ekodex Technologies

Share your requirements to discuss the project scope, modules, integrations and implementation approach.

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Helpful Details to Share

  • Whether you operate a courier network, logistics aggregator or both.
  • Number of clients, hubs, branches and delivery locations.
  • Courier partners and API integrations required.
  • Expected shipment volumes and booking channels.
  • Mobile app, client portal and staff app requirements.
  • Billing, wallet, COD and MIS reporting requirements.